FAQs | Autoradio-Boutique


Delivery & Order

When will I receive my order?

The processing of your order, the manufacture of the products and the delivery (free) ask our team for a delay of 7 to 15 working days. We make every effort to ensure that you receive your order as soon as possible.

How do I follow my package?

You can follow the evolution of your order by clicking on the following link: Follow up by Colis

How much does delivery cost?

We deliver our products around the world. There is no minimum quantity required per order and all our deliveries are free (outside DOM-TOM).

I did not receive my order

A problem with the Post? Colis lost, broken, destroyed?

With OurVIP delivery, Autoradio-Boutique is responsible for disputes in your place. The satisfaction of our customers is our priority. We do not return the fault to the carrier by letting you "manage". WeAssume full responsibilityBy returning a new package immediatelyAt our own expense

Do not hesitate to contact us by email at contact@autoradio-boutique.com: our team will do the utmost to meet your expectations.

Overseas France (DOM-TOM)

Deliveries in France overseas (DOM-TOM) are generally longer (up to 2 months from the day of the order) in order to remain financially accessible. An additional cost for delivery will be requested for the following countries:



-The Meeting



-New Caledonia


-Saint-Pierre and Miquelon


-Wallis and Futuna

-French Polynesia

Cancellation & Return

Can I change my order?

Yes, as long as your order is not "Being processed».

Can I cancel my order?

It is quite possible to cancel your order! If the order is already being prepared, the cancellation fee will amount to 40 % of the purchase price.

Do not hesitate to contact us by email at contact@autoradio-boutique.com: our team will do the best to meet your needs!

I want to return an item

We are in a position to accept a return only in the event of a defect in the product.

Our items undergo very strict quality controls before each shipment. However, if your products have any manufacturing defect, send us a photo of the product in question (in the original packaging if possible) to contact@autoradio-boutique.com accompanied by your order number. To be able to benefit from a return, your article must be unused and in the same state where you received it.


What payment methods do you accept?

Your security, our priority: our site only proposes that secure and guaranteed means of payment without hazard.

We accept :

Credit card

Debit cards


Our online payment services:


* G2A Pay - G2A Pay is a global payment platform. It supports more than 150 local and global payment methods (MasterCardVisaIn order to let you maximize settlement possibilities.

Your bank details or credit card information will not be communicated to us. All payments are protected our Encrypted Payment Processor 128-BIT SSL. We do not accept checks at the moment.

Are my information secured?

The "https" present in the URLs of our shop bears witness to the quality of our services. The https is the variant of the "HTTP" secured by the use of SSL / TLS protocols. HTTPS is used to protect financial transactions from merchant sites. As merchants, we are aware that the use of SSL becomes essential nowadays. This is the best way to protect your data and protect yourself from any hacker or identity usurpation.

Visually, the SSL certificate is represented by a padlock that appears in the web browser URL bar. It is also represented by an "S" which means "secure" and which is added to the "HTTP" protocol on the website in the address bar.

Other questions

How can I order a product?

We make it easy for your purchases.

You select the desired product (s) (s)

Click on "Add to Cart"

Click on the caddy icon at the top right (your "basket") to finalize your purchases

We also offer you the opportunity to create an account to make the process even easier.

Can I combine my discount codes?

No. Except in exceptional cases, we only accept one and only one discount code per order.

I received an import tax

Autoradio-Boutique ships its products worldwide legally. However, the buyer is responsible for their country's import taxes, we are not responsible.

BtoB or "Wholesale" order

If you would like to order in bulk, email our team at contact@autoradio-boutique.com